Category: Tech

Shame on you, Newegg

So the DVD burner in my computer is finally taking a shit. I paid $30 for it and got two years of use out of it, so no complaints there. Last night there was $150 sitting in my Paypal account as a result of me selling my World Of Warcraft account. I had intended to leave the money there and slowly build on it so I can put together a new rig for school in a couple of months, but I can’t very well go without a CD drive in my computer. I figured, it’ll just be one less thing for me to buy later.

So the first place I looked was Newegg. I found what I wanted (a burner capable of burning dual layer disks and Lightscribe), and checked out. I told Paypal to use my balance on hand to make the transaction, and accepted it. Then, five minutes later, I got this e-mail:

Unfortunately, PayPal has not sent us confirmation that you have completed your PayPal transaction. This means you have not confirmed your payment to newegg.com on the PayPal website. Therefore, your newegg.com order xxxxxxxx can not be processed.

We welcome you to contact PayPal to resolve this issue, then reattempt to order with us. Alternatively, you are welcome to attempt to reorder through newegg.com and select a different payment method.

Sincerely,

Newegg.com Customer Service Team

What?

I checked my Paypal account, and still had $150 sitting there. Did I miss something? Surely not, I order most of my company’s equipment through Newegg and am quite familiar with their checkout procedure. So I went back and tried it all again. Five minutes later, the same e-mail (with a new order number) showed up. Newegg is not taking my money, and blaming Paypal for it. Dumb.

So I went to Tigerdirect instead and found a comparable burner around the same price. I ordered, and used my Paypal account. Great success. The money’s gone, and my order status says “shipped”.

Congratulations Newegg, you just lost a sale! I welcome you to contact Paypal to resolve your issue.

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Who wants an update?

I took a road trip a few hours west of Omaha today to go attend a conference for Nebraska telephone companies, the chief focus was on what phone companies need to do in order to stay in business over the coming years.

Aside from a few changes here and there to allow for internet service and other random crap, the technology behind the telephone hasn’t really changed since about 1980. This is a problem, because the rest of the telecommunications industry has. Internet service is getting faster and faster, high-definition TV is going to be a way of life in less than 5 years, etc etc.

Enter FTTH – fiber to the home.

This shit is all over the place in Japan. If you ever talk to someone over there and they tell you they have a 100mbps internet connection, guess what? They’re not lying. Where we’re at right now we can take fiber optic cabling and put any imaginable amount of bandwidth on it and still not max it out. Right now where I work we have a ring of gigabit ethernet connecting all our communities back to our NOC that is all fiber based – if a gigabit turns out not to be enough eventually, we’ll just switch all the converters out with equipment capable of passing traffic faster than that. Access to the home is going to get nuts, too – gigabit passive optical networks (GPONs) are under development that will allow for 2.5gbps down and 1.25gbps up, or something as simple as a symmetric 622mbps connection.

So what are you going to do with that kind of bandwidth? Well, voice over IP has already taken off. That’s just one possibility, but the amount of bandwidth required for VOIP is peanuts even today. How about your TV service? A high definition stream requires about 16mbps of bandwidth, which automatically puts it out of the range of people on DSL connections, and it will not be accessible by cable modem customers until providers start coughing up more bandwidth than they already do. Consider: if the average household has 4-5 TVs, and HDTV is going to become standard on television sets manufactured after 2009, you’re looking at 70mbps going out the window if every television in your house is tuned to a different channel. The cable modem I just bought last week can’t even handle half of that.

The reason this is going to effect telephone companies is simple: you can do anything on an IP network that a local telco can do, plus a hell of a lot more. We supply cable TV and phone/DSL server the old fashioned way right now. That’s going to change in a year or two, but in the meantime if somebody comes into our town and lays fiber everywhere right under our nose, they just killed us. They have a future-ready telecommunications network with endless possibilities while we’re still stuck in the stone age.

So the moral of the story is… watch out, because in the next few years there’s going to be fiber everywhere, and it’s going to turn telecom upside down.

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Yar

So a day after posting that longass walk through I found a program that not only integrates Service Pack 2 but also goes through and lets you cut out all the crap you don’t want off your Windows CD. Shit. I’ll still be posting more parts to that as I get the time, since it’d be nice to have a walkthrough for the hard way too. 😉

That program can be found here: http://nuhi.msfn.org/nlite.html

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0x800B0001

These steps should be followed to try to resolve error 0x800B0001 in Windows Update:

1) Clear cache
2) Disable firewalls/proxy settings
3) Click Start -> Run, type “services.msc” (without quotation marks) in the Open box and click OK. Double click the service “Automatic Updates.” Click on the Log On tab, ensure the option “Local System account” is selected and the option “Allow service to interact with desktop” is unchecked. Repeat this step with Event Log and Background Intelligent Transfer Service.
4) Click Start -> Run, type “net stop WuAuServ” in the Open box and click OK. Then click Start -> Run, type “%windir%” in the Open box and click OK. Rename the SoftwareDistribution folder to SoftwareDistribution.old or something. Then click Start -> Run, type “net start WuAuServ” in the Open box and click OK.
5) Reregister these .dll files:

msxml3.dll
wuapi.dll
wuaueng.dll
wucltui.dll
wups.dll
wuweb.dll
qmgr.dll
qmgrprxy.dll
jscript.dll
softpub.dll
mssip32.dll
initpki.dll

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